Rosy Lemon FAQs

فيما يلي الأسئلة الشائعة، توجد بعض الاهتمامات الشائعة لعملائنا قبل شراء السمة.
إذا كانت لديك أسئلة أخرى، فيرجى إرسالها إلى .

تصفية حسب الموضوع
  • الجميع
  • أسئلة ما قبل البيع
  • Privacy Policy

أسئلة ما قبل البيع

نعم سيكون

يرجى التأكد من اتباع الخطوات التالية:

1/ قم بتنزيل الحزمة من (الملف بتنسيق مضغوط)

2/ قم باستخراج الملف الذي قمت بتنزيله للتو (لا تنس هذه الخطوة).

3/ ابحث عن هذا الملف: في المجلد Ella sections Ready xxx، ثم تحتاج فقط إلى تحميل ملف إلى متجر Shopify الخاص بك.

- إذا كنت ترغب في استخدام إصدار Ella RTL. الرجاء العثور على هذا الملف: في المجلد Ella sections Ready xxx RTL، ثم تحتاج فقط إلى تحميل ملف إلى متجر Shopify الخاص بك

- إذا كنت ترغب في تثبيت السمة الفرعية، فيرجى الانتقال إلى مجلد السمات المقابل

لتوفير وقتك والوصول إلى دعمنا بسرعة، يرجى اتباع الخطوات التالية:

  • قم بإنشاء حساب موظفين لنا (مع إذن السمات وإذن الإعدادات)
  • التقط لقطة شاشة أو مقطع فيديو للمشكلة التي تواجهها.
  • حدد القالب والإصدار الذي تستخدمه.
  • صف بوضوح كيفية إعادة إظهار المشكلة.
  • أرسل جميع المعلومات (حساب الموظفين، لقطة الشاشة، الفيديو، اسم القالب وإصداره، وصف المشكلات، الرابط) إلى

نعم، سوف نساعدك في تثبيت القالب إذا لزم الأمر

Privacy Policy

We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
Information we collect from you may be used in any of the following ways: To personalize your experience (your information helps us to better respond to your individual needs) To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To administer a contest, promotion, survey or other site feature To send periodic emails The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
We do not sell, trade, or otherwise, transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.